(4.3 / 5)1645+ Ratings

Cleverbridge Reviews

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Overall Rating

4.3
12 Reviews
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About Cleverbridge

Cleverbridge is an online reseller for companies selling software or other digital media. They provide a variety of services such as data synchronization, forecasting, cash flow management, analytics, a self-service portal, and subscription management. The Products module in the Subscription Commerce Manager allows you to create and edit products that you sell using the Cleverbridge platform. It also helps you configure your shopping cart to offer the best customer experience. The Cleverbridge Help Center offers support to the end customers who purchase your products. It includes answers to frequently asked questions, mainly about payment and delivery of products, access to order information, and information on who to contact for technical support for your products.

Cleverbridge Pros & Cons

Pros of Cleverbridge

  • Secure Transactions: Cleverbridge provides a secure platform for online purchases, ensuring that payment information is protected.
  • User-Friendly Interface: The purchasing process is designed to be quick and convenient, enhancing the overall user experience.
  • Excellent Customer Support: Offers responsive customer support to address any issues or concerns promptly.
  • Multi-Currency Support: Supports transactions in various currencies, making it accessible for a global audience.
  • Flexible Pricing Models: Allows businesses to implement various pricing strategies, including subscription management, usage-based pricing, and more.

Cons of Cleverbridge

  • Lack of Control: As an intermediary, there may be a lack of control over the payment and delivery process, which can lead to delays.
  • Confusing Charges: Customers might find charges on their credit card statements to be unclear or confusing, requiring additional clarification.
  • Dependency on Third Parties: The reliance on external companies for product delivery can complicate the resolution of issues related to purchases.

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Cleverbridge Customer Reviews (12)

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Feb 20, 2023
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Cleverbridge Customer’s Q&A

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Cleverbridge Features and Benefits

Here are some key features and benefits of cleverbridge.com:

Key Features:

  • Invoicing & Billing: Efficient management of billing and payments.
  • Payment Processing: Supports more than 55 payment options and 59 different currencies.
  • Global Compliance: Ensures compliance with international standards.
  • Fraud Prevention: Provides secure payment processing and fraud protection.
  • Optimization Analytics & Reporting: Offers robust analytics and reporting tools.
  • Localization: Provides localized customer experiences for global audiences.

Benefits:

  • Best-in-class payment acceptance rates: Ensures high acceptance rates for various payment methods.
  • API-based integrations: Allows for rapid time to market.
  • Customer Retention: Empowers customer success teams to better support and maximize the value of their customers.
  • Automation: Facilitates the automation of repetitive administrative tasks.
  • Customer Support: Offers 24/7 worldwide phone and email support in seven languages.

These features and benefits make cleverbridge.com a comprehensive eCommerce solution that simplifies recurring billing, optimizes the customer experience, and offers comprehensive global compliance and payment capabilities.

About cleverbridge.com Prices and Cost?

Cleverbridge is a monetization, optimization, and management platform for businesses of various sizes. It offers a range of features including subscription management, customer management, billing options, global taxation affairs, and reporting and analytics. The pricing for Cleverbridge is based on a percentage of transaction amounts and starts from $0.01. It does not offer a free version but does provide a free trial. Please note that the actual cost may vary depending on the specific features and services you choose to use.

About cleverbridge.com Payment Method?

Cleverbridge.com offers a fully integrated payment solution with more than 55 different payment options and 59 different currencies. The payment methods include credit cards, PayPal, Apple Pay, Alipay, direct debit, and Amazon Pay. If you haven't issued a payment yet for an order, your confirmation email will contain a link to "Change Payment Option", where you can select whichever payment method you like from the available options. Please note that only credit cards, PayPal, Apple Pay, Alipay, direct debit, and Amazon Pay are eligible for automatic refund.

Cleverbridge FAQs

FAQ

Cleverbridge Alternatives

Top 10 Alternatives to Cleverbridge

  1. Chargebee - A leading subscription management platform that automates billing, invoicing, and revenue recognition.

  2. Stripe - Known for its robust payment processing capabilities, Stripe also offers billing solutions tailored for subscription services.

  3. Recurly - Provides a comprehensive platform for managing recurring billing and subscription management.

  4. Cloudmore - Focuses on recurring services procurement and subscription management, facilitating easier billing processes.

  5. Pelcro - An all-in-one subscription and membership management platform that integrates seamlessly with various tools.

  6. Odoo - A versatile business management software that includes modules for billing and subscriptions.

  7. WooCommerce - A popular eCommerce platform for WordPress that supports various payment methods and subscription services.

  8. QuickBooks Online - Offers accounting solutions with features for invoicing and managing subscriptions effectively.

  9. TallyPrime - A comprehensive accounting software that provides billing solutions suitable for various business needs.

  10. Zoho Billing - Simplifies payment collection and invoice generation, making it ideal for small businesses managing subscriptions.

FAQ

What are the alternatives to Cleverbridge?

There are several alternatives to Cleverbridge. Some of the top alternatives include FastSpring, 2Checkout (now Verifone), Paddle, and Shopify. Other alternatives that are also often considered include Chargebee and Stripe Billing. Each of these platforms offers different features and services, so the best alternative would depend on your specific needs and requirements. Please note that this information is based on the most recent data available and may change over time.

FAQ

How To Open A Cleverbridge Account?

To open an account on cleverbridge.com, follow these steps:

  1. Receive your Cleverbridge client account details.
  2. Log on to the Commerce Assistant (CA) using your Cleverbridge credentials.
  3. Click Setup > Account Setup in the main menu.
  4. Enter your contact information, localization preferences, and protection seeds.
  5. Save your changes.
  6. Click Setup > Users in the main menu.
  7. Set up credentials and privileges for any individuals (users) who will have access to the account.
  8. Save your changes.
  9. Send the following information directly to the Cleverbridge team: Checkout Configuration Design.
  10. Work with Cleverbridge Client Experience to develop your checkout process. Cleverbridge customizes the design of your checkout configuration to match your website.
  11. Send your payout information, including payout currency, to Client Payments. The payout information required varies according to your company's country of residence.
  12. Fill out the Client Policy Checklist form and return it to cleverbridge Client Experience.

After these steps, you are ready to start setting up your online shop. Remember, the process involves working closely with the Cleverbridge team to ensure the best setup for your business.

FAQ

How does Cleverbridge help with cash flow management?

Cleverbridge is a cloud-based eCommerce platform that provides a variety of features to help with cash flow management. It enables managers to track invoices, generate custom reports, and provide offers to customers via a unified platform. Cleverbridge also offers features such as data synchronization, forecasting, analytics, a self-service portal, and subscription management. These features allow businesses to predict revenue more accurately, maintain a consistent cash flow, and effectively manage customer subscriptions. The application lets administrators capture and store customer details in a centralized repository, further aiding in cash flow management.

FAQ

Can I use my own shopping cart with Cleverbridge platform?

Yes, you can use your own shopping cart with the Cleverbridge platform. Cleverbridge allows you to host your own, integrated cart on your web page, while still utilizing the Cleverbridge platform to collect customer payment information and process transactions. This enables you to present a smooth, minimalistic Cleverbridge checkout experience on your website.

FAQ

About cleverbridge.com Popular Products and Services?

Cleverbridge is an online reseller for companies selling software or other digital media. It's popular in a wide range of industries due to its versatile subscription billing and e-commerce capabilities. It's particularly prominent in industries such as software and technology, digital media and entertainment, online publishing, gaming, SaaS (Software-as-a-Service), and digital content distribution. Some of the companies that use Cleverbridge include Dell, Uniblue, Avira, BitTorrent, vmware, GFI, Minitab, Mail Store, SmartBear Software, WinRAR, ReviverSoft, Embarcadero Technologies, Lamantine Software, and K9 Tools. CleverBridge is a cloud-based software that integrates multiple business solutions in one platform. At its core, it can help you monetize, optimize, and manage your business. No matter what your business’s current size is, CleverBridge’s approach can help you take care of your most complex operations easily.

FAQ

How does Cleverbridge work?

Cleverbridge is a global subscription billing and e-commerce platform that enables businesses to monetize digital goods and services. It provides a comprehensive solution for managing subscriptions, recurring payments, customer billing, and revenue optimization. Cleverbridge is a cloud-based eCommerce platform that helps businesses handle payment processing, customer management, and recurring billing processes. It enables managers to track invoices, generate custom reports, and provide offers to customers via a unified platform. Cleverbridge provides a variety of features such as data synchronization, forecasting, cash flow management, analytics, a self-service portal, subscription management, and more. The application lets administrators capture and store customer details in a centralized repository. Cleverbridge comes with an application programming interface (API), which facilitates integration with several third-party enterprise resource planning (ERP) and customer relationship management (CRM) systems.

FAQ

How do I contact Cleverbridge customer service?

You can contact Cleverbridge Customer Support Team through their email contact form on their website. They do not currently offer telephone support but you can expect to receive a quick, competent, and personalized reply from their experts. Alternatively, you can reach Cleverbridge by phone on (866) 522-6855 or email them at info@cleverbridge.com. Another contact number for Cleverbridge is +1 (312) 922-8693 and their email is cs@cleverbridge.com. Their physical address is 350 N. Clark Street, Suite 700 Chicago, Illinois 60654. Please note, there is a possibility that you will be placed in a queue when you call.

FAQ

Is it safe to use my credit card on cleverbridge.com?

Yes, it is generally safe to use your credit card on cleverbridge.com. The website maintains compliance with PCI DSS (Payment Card Industry Data Security Standard) to ensure payment card data security and provide a secure ecommerce environment for their customers. The PCI DSS standard specifies requirements for network architecture, software development, security management and other critical proactive measures to ensure the safety of payment card transactions. When confirming an order, they reveal only the last four digits of customer credit card numbers. Of course, they transmit the entire credit card number to the appropriate payment processor during order processing. Due to the requirements of the PCI DSS, this transfer is secured using TLS. For more information about data privacy and security, you can refer to their Privacy Policy. However, as with any online transaction, it's important to ensure that your internet connection is secure and that you're aware of the merchant's privacy policy before providing your credit card information.

FAQ

cleverbridge.com Return Policy?

Cleverbridge works with many partner companies and each of them has their own refund policy. Refund eligibility depends on the product you purchased, your purchase date, and the payment method you chose. The refund of your order will deactivate your license and cannot be reversed. If you want to request a full refund, you need to go to the refund request form and enter the following information: The email address that you used when you made the purchase, your order reference number, and the reason for your refund request. If the refund is possible, they will send you an email that will ask you to confirm that you want to proceed with your refund. You will receive an email that the refund is being processed.

As for the shipping policy, it seems that most of the products are delivered by email. After placing an order, you should receive an email with the license key, activation code, or download link for your purchased product. If you didn't receive your product, you can contact their customer support team for assistance. If the download link for your product has expired, you can renew it. They also provide support for technical issues and have a section for frequently asked questions on their website.

FAQ

What is the contact information for Cleverbridge?

You can reach Cleverbridge at the following contact details:

  • Phone: (866) 522-6855
  • Email: info@cleverbridge.com
  • Another Email: cs@cleverbridge.com
  • Address: 350 N Clark St STE 700 Chicago, IL 60654-4782

Please note that these details are subject to change and it's always a good idea to check their official website for the most up-to-date information.

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